Chemli Tech Ltd
Contact: admin@chemlitech.co.uk
These Terms and Conditions govern your use of the Is It Safe mobile application and all related services provided by Chemli Tech Ltd.
Last Updated: October 4, 2025
Terms Summary
Quick Overview: By using Is It Safe, you agree to these terms. The app helps identify potentially harmful chemicals and allergens in products, but it's not a substitute for medical advice. Always verify information and consult healthcare professionals for medical decisions.
1. Agreement to Terms
By accessing and using the Is It Safe mobile application ("App"), you accept and agree to be bound by the terms and provision of this agreement ("Terms and Conditions"). This agreement is between you ("User") and Chemli Tech Ltd ("Company," "we," "us," or "our").
If you do not agree to abide by the above, please do not use this App.
2. Description of Service
Is It Safe is a mobile application designed to help users:
- Identify potentially harmful chemicals and allergens in consumer products
- Scan product labels and ingredient lists
- Receive personalized safety recommendations based on allergy profiles
- Maintain a history of scanned products and safety assessments
- Access educational content about product safety and allergens
The App combines user-provided allergy information with our database of product ingredients and safety information to provide personalized recommendations.
3. Medical Disclaimer and Limitations
CRITICAL MEDICAL DISCLAIMER:
- Not Medical Advice: Is It Safe is an informational tool only and does not provide medical advice, diagnosis, or treatment
- Professional Consultation Required: Always consult qualified healthcare providers for medical decisions, especially regarding allergies and safety concerns
- No Substitute for Medical Care: This App should never replace professional medical advice or emergency medical treatment
- Accuracy Limitations: We cannot guarantee 100% accuracy of product information or scanning results
- User Verification Required: Always verify ingredient information directly from product packaging
- Emergency Situations: In case of allergic reactions or medical emergencies, seek immediate medical attention
Use of this App is at your own risk. Chemli Tech Ltd assumes no responsibility for medical decisions or health outcomes based on App information.
4. User Responsibilities and Obligations
4.1 Account Information
You agree to:
- Provide accurate, current, and complete information when creating your allergy profile
- Maintain and update your information to keep it accurate and current
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
4.2 Prohibited Uses
You may NOT use this App to:
- Engage in any unlawful activities or violate any applicable laws
- Transmit or distribute viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or disassemble the App
- Use the App for commercial purposes without written permission
- Interfere with or disrupt the App's functionality or security
- Harvest or collect user information without consent
4.3 Content Standards
Any content you provide must:
- Be accurate and truthful
- Not violate any third-party rights
- Not contain harmful, offensive, or inappropriate material
- Comply with applicable laws and regulations
5. Data Accuracy and Product Information
5.1 Information Sources
Our product database includes information from:
- Manufacturer-provided ingredient lists
- Public databases and regulatory sources
- User-contributed product information
- Third-party data providers
5.2 Accuracy Limitations
Please understand that:
- Product formulations may change without notice
- Manufacturing processes may introduce cross-contamination
- Ingredient names may vary or be incomplete
- Scanning technology may misread or miss information
- Database information may be outdated or contain errors
5.3 User Verification Required
ALWAYS verify ingredient information directly from the product packaging before use, especially for severe allergies or medical conditions.
6. Subscription Services and Billing
6.1 Service Tiers
Is It Safe offers:
- Free Tier: Basic scanning and allergy checking with limited features
- Pro Subscription: Advanced features, unlimited scans, detailed reports, and priority support
6.2 Subscription Terms
- Billing Cycle: Subscriptions are billed monthly or annually as selected
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Payment Processing: Payments are processed through your app store account
- Price Changes: We may change subscription prices with 30 days' notice
- Cancellation: You may cancel anytime through your app store settings
- Refunds: Refunds are governed by app store policies
6.3 Pro Features
Pro subscription includes:
- Unlimited product scans
- Advanced allergy analysis
- Detailed ingredient breakdowns
- Product recommendations
- Export scan history
- Priority customer support
- Early access to new features
7. Intellectual Property Rights
7.1 Our Rights
The App and all related content, including but not limited to:
- Software code and algorithms
- User interface design and graphics
- Database content and structure
- Trademarks, service marks, and logos
- Educational content and materials
Are owned by Chemli Tech Ltd or our licensors and are protected by intellectual property laws.
7.2 User Content
By submitting content to the App, you grant us:
- A non-exclusive, worldwide license to use your content
- The right to use content for service improvement
- Permission to anonymize and aggregate user data
You retain ownership of your personal information and allergy profile data.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key privacy commitments:
- We encrypt and secure your allergy profile data
- We do not sell your personal information to third parties
- You have control over your data and can request deletion
- We comply with UK GDPR and other applicable privacy laws
Please review our Privacy Policy for detailed information about how we handle your data.
9. Limitation of Liability
IMPORTANT LIABILITY LIMITATIONS:
9.1 Service Disclaimer
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS
- WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
9.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEMLI TECH LTD SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES
- MEDICAL DECISIONS OR HEALTH OUTCOMES BASED ON APP INFORMATION
- DAMAGES RESULTING FROM PRODUCT INFORMATION INACCURACIES
- DAMAGES FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT
9.3 Maximum Liability
Our total liability to you for all claims shall not exceed the amount you paid for the App in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Chemli Tech Ltd, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of the App
- Your violation of these Terms and Conditions
- Your violation of any rights of another person or entity
- Medical decisions made based on App information
- Any content you submit or share through the App
11. Termination
11.1 Termination by You
You may terminate your account at any time by:
- Uninstalling the App
- Contacting us to delete your account
- Cancelling your subscription through your app store
11.2 Termination by Us
We may terminate or suspend your access immediately, without prior notice, for:
- Violation of these Terms and Conditions
- Fraudulent, illegal, or harmful activity
- Non-payment of subscription fees
- Technical or security reasons
- At our sole discretion with reasonable notice
11.3 Effect of Termination
Upon termination:
- Your right to use the App ceases immediately
- We may delete your account and data
- Outstanding payment obligations remain due
- Certain provisions of these Terms survive termination
12. Updates and Changes
12.1 App Updates
We may update the App to:
- Fix bugs and improve performance
- Add new features and functionality
- Enhance security and privacy protection
- Comply with legal or regulatory requirements
12.2 Terms Updates
We may modify these Terms and Conditions:
- We will notify you of material changes via email and in-app notification
- Changes take effect 30 days after notification
- Continued use constitutes acceptance of updated terms
- You may terminate your account if you disagree with changes
13. Governing Law and Jurisdiction
13.1 Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
13.2 Jurisdiction
Any disputes arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13.3 Consumer Rights
If you are a consumer, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection laws.
13.4 Dispute Resolution
Before initiating legal proceedings, we encourage you to contact us to resolve disputes amicably:
- Contact us at admin@chemlitech.co.uk
- We will acknowledge your complaint within 48 hours
- We aim to resolve disputes within 30 days
- If unresolved, you may pursue legal remedies
14. Miscellaneous Provisions
14.1 Entire Agreement
These Terms and Conditions, together with our Privacy Policy and EULA, constitute the entire agreement between you and Chemli Tech Ltd regarding the App.
14.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14.3 Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
14.4 Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations under these Terms.
14.5 Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control.